At CrossKnowledge, it’s critical that everything we do is developed with our clients in mind. We want to ensure that our client organization and their learners are super-satisfied in every experience they have with us. That’s where our newly formed Consumer Insights team comes in. The Consumer Insights team is obsessed with understanding our customers—that’s YOU—what keeps you up at night, and how you and your learners experience our content, platforms, and services. We do this by involving you in key steps in the new product development process, including getting your input on new product concepts; and beta testing products in development to understand what works, what doesn’t, and how we can better meet your needs. It’s your chance to be heard, inform product design, and be an influencer of the next big thing! Attend this session to meet the team and learn about how beta testing can make you look like a rock star in your organization.